Frequently asked questions
Is delivery available outside Qatar?
No. Delivery is within Qatar only.
How much is delivery?
A fixed fee of QAR 30, shown in the cart. It is waived for pieces the store has said are delivered free, or once the demo threshold is reached.
Are the photos of the actual piece?
The photos shown are the store’s own, as provided by the store; we have not added generated images. The organizer photos are illustrative and carry the printed size and capacity.
Is the amber on offer natural?
Pieces labelled “pressed kahrab” are classed as pressed amber, as their descriptions say. Where a piece’s description does not state the classification, we show none, and we do not claim what has not been documented. Ask the store before buying.
What is the difference between faturan and bakelite?
Both are manufactured phenolic resin; bakelite is the common name, and faturan is a trade name for one formulation of it. The details are in the materials guide.
Why can’t I order more than one of some misbahas?
Because the quantity is limited to the stock or order limit the store has stated. Where the store has not stated a quantity, this prototype limits an order to 5 pieces.
What are the payment methods?
In this prototype: cash on delivery, as a proposed option that needs the store’s approval, and a “demo transfer” for display only, with no real account.
Is gift wrapping available?
You can choose gift wrapping and a gift card from the piece’s page or from the cart. It is a demo option with no charge in this prototype.
Is my order actually sent?
No. This is a local prototype, and the order is stored in your browser only.
Didn’t find your answer? Contact us or see the materials guide.