Delivery within Qatar · flat fee QAR 30 · local demo version

العربية
Mesbah Qatar
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Exchanges & returns

Proposed wording for this local prototype — it needs the store owner’s review and approval before any real use.

Inspection on delivery

You are entitled to inspect the piece on delivery and to refuse it if it does not match its description or photos.

After delivery

  • Exchange and return requests are accepted within 3 days of delivery, provided the piece is in its original condition and unused.
  • A piece with a defect that was not mentioned in the description is exchanged or refunded.
  • Delivery fees are not refunded unless the reason for the return is a defect or a mistake in the order.

What cannot be returned

Pieces that have been used, or whose cord or tassel has been changed after delivery.

How to request

Contact the store through “Ask the store”, giving the order number and the piece number.